Our Process
Clear Steps to the Right Fit
The Process for Selecting a Community
Senior Community Connections provides services at no cost. We negotiate and advocate on your behalf and recommend placements for you or your loved ones in communities where we would place our family.
We are your senior care advocate, with you every step of the way. After the initial meeting, we accompany you on tours and ask the right questions. We always follow up after you move in.
Step 1
All About You
We meet over the phone or in-person to get to know our clients and their family to discuss
- Budget parameters
- Health care needs
- Lifestyle objectives
- Location desirability
- Pets
- Transportation
Step 2
Personalized Assessment
The personalized assessment identifies specific care needs and determines the senior living options that best meet the cognitive, health, physical, and social needs.
We create a detailed profile to help your selected communities learn about your loved one’s specific care necessities.
Step 3
Exploring Community Options
We provide virtual tours to narrow your search to three selected communities based on the parameters discussed in our initial meeting. We access information for most communities and provide recent reviews and state surveys. We never suggest your loved one go anywhere that we would not place our own family.
Step 4
Community Visits
We schedule and accompany you and your family on in-person tours. Unlike other companies, we are there throughout the visit as this can be the most overwhelming part of choosing a community. We arrange breakfast or lunch on-location so you can experience the variety of meals and engage in the community’s atmosphere. We ask the right questions during your visit so you can make informed choices for your loved one’s needs. Once you select the community of your choice, we will negotiate discounted rates to save thousands of dollars.
Step 5
Guidance with Moving
After choosing a new home, we guide you through the details and process of moving in.
From obtaining paperwork from primary care physicians to scheduling a community-based assessment, we want to welcome our clients and ensure they feel at home from their initial arrival.
We also provide referrals if clients need to sell their homes or furniture and find a mover.
Final Step
Settling in Your New Home
After the move, we follow up to ensure you or your loved one are happy and adjusting to their new home.
We understand that transitioning to a new place takes time, and a familiar, caring person can make a difference.
We want to be the smiling face you see before, during, and after your move into your new community.
Expert Help at No Cost to You
We don’t provide senior care — we help you find it.
Testimonials
Client Feedback & Reviews
“We had no idea how to afford my dad’s move into a memory care community. But, after sitting down and discussing all our financial options, Shona helped us discover that my dad was eligible for veterans’ benefits. She connected us with resources to apply and even found a community that would allow him to move in until his VA benefits were awarded.”
“After many weeks of disappointment in finding a place for dad, I contacted Shona. She was excellent at finding a perfect match. Within a week, dad was finally in a place that allowed him to move around the community as his disease progresses. Shona continues to reach out and check on my dad. Her knowledge and experience were priceless when it came time to decide.”
“We had a great experience with Shona. She is professional, knowledgeable, and compassionate. Shona responded promptly to our needs and helped us find the best assisted living facility for my 91-year-old mother. You can put your faith in her for your loved ones. We felt completely confident with Shona’s guidance. It was indeed a blessing to have found her.”